Here are some common questions we receive.
How can I book a cookery course?
Unfortunately our school is closed until further notice and we are not taking any bookings at this time. Please visit our main school page for further information: Offbeet Cookery School.
I have a cookery school voucher, how do I redeem it?
Unfortunately our school is closed until further notice and you cannot redeem your voucher against a lesson at this time. Please visit our main school page for further information: Offbeet Cookery School.
I have a cookery school voucher but it is about to expire, what can I do?
If your voucher is about to expire, don’t worry we are always happy to issue a new code to extend the validity or transfer it to a restaurant voucher to be redeemed against food and drink. Please contact us at: email@example.com to arrange this.
Can I bring a friend or family member to observe during my course?
Unfortunately due to the size of our cookery school kitchen and for health and safety reasons we do not allow anyone not enrolled on a course to enter the cookery school kitchen. If you have a friend or family member with you, they are more than welcome to sit and enjoy some food and drink in the restaurant and observe through the windows.
Can I use a restaurant voucher to book a cookery course?
We can certainly transfer your voucher to use online for our courses but we will need to take your voucher code and details to issue a new cookery school code. Please contact us at: firstname.lastname@example.org to do this.
Where are your courses held?
Our cookery school is currently closed, it will reopen once we have completed our relocation to The Retreat New Forest, Hinton. Please check our website or social media for further updates.
Do you allow dogs at OFFBEET?
We are dog friendly, there’s always a bowl of water and a little treat on hand too! We just ask that they are kept on a lead and well behaved so as to not disturb other customers and their dining experiences.
Can I purchase a bespoke celebration cake?
Due to restricted resources we have made the decision to concentrate on our restaurant food and drink and currently do not offer celebration cakes. We will review this again in the coming months.
Is there disabled access?
Our New Forest venue offers large doorways, a spacious layout and level access with a disabled toilet.
If you have any specific requirements, please do not hesitate to get in touch with us.
Do I need to book a table?
Reserving a table is always recommended to avoid disappointment. You can make a reservation from our home page: Reservations
I have a serious nut allergy, should I eat at OFFBEET?
Plant based food uses a large variety of nuts. While we take many measures to keep contamination to an absolute minimum there is still a risk. If we feel your risk is too high we reserve the right to refuse to serve you. It makes us sad to do this but your heath is our first priority. If you have a nut allergy, please contact us and speak to a member of the team prior to booking.
Do you cater for allergies?
If you have any allergies, even if they are low risk, we recommend contacting us prior to your visit so we can discuss our food and procedures with you. Also make sure you tell us when booking that you have an allergy. We always do our best to accommodate any dietary requirements but your health comes first and foremost.